tmd consulting
Clients include: Reed in Partnership - building effective relationships with key stakeholders, partners and sub-contractors for flexible New Deal bid and ensuring the bid provided an effective integrated skills and employment solution. Add Finance - developed marketing strategy and new business generation. Other clients: Go Skills and Total Digital Solutions.

Sector Skills Development Agency
A non Departmental Government Body, the SSDA was responsible for £86.8 million budget. It underpinned the work of the Skills for Business network (SfBn) and was responsible for funding, supporting and monitoring 25 employer-led Sector Skills Councils.

Development Consultant
Deputising for the Head of the Sector Qualifications Delivery Team and providing support with the co-ordination and implementation of work relating to 6 Strands of the UK Sector Qualification Reform Programme (SQRP).

• Establish Quality Assurance systems and proceedures
• Support and advise SSCs and key partners on the programme of work to deliver SQRP strategies and action plans
• Monitor and report on the progress and performance of SSCs and other bodies in the development and delivery of the SQRP
• Negotiate and agree applications for funding and monitoring performance against agreed work plans
• Manage complex stakeholder and partner relationships in ensuring the effective implementation of Strand 1 and related activities within the UKVQR Programme
• Developed monitoring which became agreed standard for monitoring SQRP performance.

Partnership Manager
Responsible for influencing key partners to adapt SfBn policies in the North West and supporting implementation of national policy. 

• Represented the SfBn network on the Regional Skills Partnership to influence and shape strategy to improve regional productivity
• Developed and implemented a regional influencing strategy on behalf of the SfBn
• Utilised national engagement frameworks with stakeholders and partners to support the development and implementation of Sector Skills Agreements
• Identified potential funding sources for the SfBn
• Lead for Train to Gain with specific responsibility to ensure a regional perspective on national policy for the network
• Developed and delivered regional monitoring process to ensure implementation of Sector Skills Agreements
• Reorganised the North West Sector mechanism to ensure greater cohesion with SSC
• Implemented a regional monitoring mechanism to ensure implementation of SSAs

Ufi Ltd
Ufi Ltd is responsible for the network of learndirect and UK online centres, the largest e-learning network in the world with £135 million budget.

Partnership Manager
Following internal restructure, won the position of Partnership Manager with national responsibilities.

• Responsible for managing the consultation process for the Delivery Chain Review
• Consulted with key stakeholders and partners and managed the feedback to inform future strategy for Ufi
• Designed the processes and timetable for managing Delivery Chain Review.

Regional Business Development Manager
Responsible for the performance management of a network of 200 learndirect centres across the North West. This included managing 14m funding for three geographical hubs covering the sub regions of Greater Manchester, Cheshire Warrington, and Cumbria.

• Regional Lead for UK online, directed a team of four development officers and aligned their activity to Ufi’s strategy and ensured targets were met
• Responsible for monitoring quality and performance across the whole network and liaising with key stakeholder agencies to raise awareness of the activities and priorities of Ufi Ltd for learndirect and UK online within the region
• Proactively sought new business and sector opportunities.

UK online Regional Manager
Responsible for developing the UK online centres network and overseeing the management of 635 centres and 76 contractors in the North West region.

• Developed business relationships with the centres and providing support and advice to contractors, centres and their staff on sustainability
• Managed pilot activity and an e-gov pathfinder project
• Advising on funding and sustainability
• Monitoried services and quality standards analysing and assessing effectiveness of centres
• Completed a mapping exercise which identified local provision and developed partnership opportunities with key stakeholders to embed the centres into the post 16 network
• Organised various regional conferences to communicate evolving strategies
• Developed and designed database to record UK online     contractors/centre details
• Managed and coordinated communications to develop the network
• Initiated SME pilot which maps progression from UK online centres to other learning
• Initiated North West event which resulted in the submission of several bids to the NW Brain.

Weber Shandwick Worldwide
World’s largest PR agency specializing in consumer, corporate and professional PR services, travel, healthcare and food, farming and rural affairs. Part of the IPG global network.

Business Manager
Headhunted by WSW to plan and manage the launch of a new property division and liaise with national and regional media.

• As a result of the launch WSN won several new accounts
• Account managed several high profile clients
• Ensured the accounts team delivered results on time and within budget
• Responsible for planning and implementing the business development strategy and utilising network and contacts to raise the profile of Weber Shandwick North. 

Chamber Business Enterprises (formerly Manchester Training and Enterprise Council)
CBE held the contract for delivering Businesslink services in the Greater Manchester in partnership with the Greater Manchester Chamber of Commerce, the largest Chamber in the UK. 

Business Adviser
Provided Account Management and Consultancy service to 100+ local businesses by offering support, advice and guidance.

• Diagnosed business development needs and proposed solutions through detailed project specifications and promoted the full range of services such as national quality standards, membership and training and development.
• Clients included: The Trafford Centre; Cresta Holidays; Inventive Leisure and The Victorian Chophouse Company (winners of the Best New Business category 2002).
• Business Adviser of the year 2000 and runner up Business Adviser of the year 2001 and 2002
• Built and maintained large client base by developing fruitful relationships with businesses and partners
• Responsible for managing and delivering business solutions from a large portfolio of services and regularly exceeded targets.

Project Manager (Manchester Tourism Challenge)

• Managed the delivery of six key products and services by working closely with relevant sector teams and partners
• Responsible for profiling targets and ensuring these were met. 
• Developed and implemented a marketing strategy which delivered targets on time and within budget
• Designed and implemented a range of seminars and workshops to address key skill shortages.  Managing quality and customer satisfaction and financial responsibility for £900k budget.

Manchester City Council - Manchester Visitor Information Centre

Deputy Manager
Portfolio operational management responsibilities within a key service department which has an important role in Marketing Manchester as a major business and tourist destination.

• Managed a team of 15
• Developed and implemented a Customer Care Policy to ensure consistent service standards
• Designed and implemented an Induction programme for all new employees to combat high staff turnover
• Involved at all stages with the planning and execution of a major refurbishment of the Tourist Information Centre which included introducing ICT to deliver new services such as foreign exchange
• Managed all staff training and development
• Winners of the United Utilities award for the best North West Tourist Information Centre 1997.